If you have lost your password or need to reset your Netopia R-series Router to default settings before reconfiguring, all you need is an ordinary metal paperclip. Keep in mind that once the router is reset, all of your connection profiles and settings will need to be reconfigured.

Firmware Reference

• v5.3.7   (and later) - 4000 Series
• v4.8.2   (and later) - R-Series

After the Factory Reset

Telnet into the Netopia router's Main Menu at 192.168.1.1 (if using the default IP setting). If your network has a different IP addressing scheme, modify this accordingly. Click Here! for instructions on using telnet and Hyperterminal (serial connection).

Don't forget to press the Enter key to save any entries. Hitting the back space, delete or tab without first hitting enter will undo any changes.

The Esc key will take you back towards the main menu screen.

Once you have completed your configuration, you should reboot the Netopia to save and apply your changes.

The Netopia Main Menu Interface

Factory Reset

• Make sure the router is plugged in and turned on.
• Turn the router over; with the front of the router (where the LED's are) facing you, you will see a small slot on the underside of the router about halfway back on the right.
• Insert the metal paper clip (Tip: Don't unfold the paper clip) into the slot until it stops. You should hear a distinctive clicking sound from the modems. Remove the paper clip.
• The router will now reboot itself and you should see the LED's cycle and run through the boot-up sequence.
• The router is now at factory default settings as it was shipped. It will have an Ethernet IP Address of 192.168.1.1 with an Ethernet Subnet Mask of 255.255.255.0, and will begin serving 100 DHCP IP addresses starting at 192.168.1.100.
• For instructions on how to initiate a console or telnet session, please see the following links:
  How to initiate a telnet session to your router
  How to initiate a console session to your router
• If you have previously saved a back up configuration file, please see the following technote on how to upload the binary file: NQG_035: How to do a TFTP or Xmodem File Transfer
• For basic configuration assistance, please refer to applicable technote in the following list of links, or refer to you router manual available in pdf form either on the router CD ROM, or at our Documentation Center: NQG_085: How to set up Network Address Translation

Conclusion

Your Netopia router should now be reset to the factory default values.